Influence, Negotiation and Stakeholder Engagement
Build practical techniques to influence ethically and create better outcomes with stakeholders.
Build practical techniques to influence ethically, manage competing priorities and create better outcomes with stakeholders. This course helps participants strengthen relationships, prepare for negotiations and communicate with impact.
Course Snapshot
Influence & Negotiation
Duration
Flexible format
Delivery
Live online, onsite or hybrid
Audience
Managers, project teams and stakeholder-facing professionals
Format
Facilitator-led professional development
Best for
Stakeholder engagement, negotiation and ethical influence
Designed for professionals who need to lead and perform in complex environments.
This course is designed for:
What participants will learn.
What the course covers.
Understanding stakeholders
Participants learn how to identify stakeholder needs, interests, influence levels and decision drivers.
- Stakeholder mapping
- Interests, positions and motivations
- Understanding power and influence
- Identifying competing priorities
Ethical influence
Participants explore practical influence techniques that build trust and avoid manipulation.
- Influence without authority
- Framing value for different audiences
- Credibility and trust
- Influence behaviours that damage relationships
Negotiation preparation
Participants learn how to prepare for negotiation, clarify outcomes and manage trade-offs.
- Defining ideal and acceptable outcomes
- Understanding alternatives
- Preparing evidence and options
- Managing constraints and concessions
Stakeholder conversations
Participants practise communication techniques for engaging stakeholders constructively.
- Asking better questions
- Listening for interests
- Handling objections
- Reframing disagreement
Building alignment and next steps
Participants apply tools for moving from discussion to agreement and action.
- Finding shared ground
- Documenting decisions
- Maintaining relationships
- Creating an action plan
Influence with clarity, credibility and trust.
Participants leave with practical tools for stakeholder mapping, negotiation preparation, influence planning and relationship-focused communication.
Suitable for public-sector and corporate stakeholder environments.
This course can be delivered live online, onsite or through a hybrid format. Private delivery can include scenarios relevant to policy, projects, service delivery, client work or cross-functional collaboration.
Live Online
Interactive facilitator-led training for distributed teams. Delivered via video conferencing with full participation and real-time activities.
Onsite Workshop
Delivered at your workplace or a selected venue. Ideal for building shared language and culture across a co-located team.
Hybrid Program
A blended format combining online modules and onsite delivery, with follow-up resources and optional coaching sessions.
Private Training Available
Strengthen stakeholder capability across your team.
Register your interest and tell us about your stakeholder environment, audience and delivery preferences.
Other courses in the suite.
Strategic Communication for Professionals
A practical communication course for Australian APS, government and corporate professionals. Improve written, verbal and stakeholder communication.
Managing Difficult Conversations
A practical difficult conversations course for Australian APS, government and corporate teams. Build confidence in feedback, accountability and respectful workplace conversations.
Leading with Emotional Intelligence
A facilitator-led emotional intelligence course for Australian APS, government and corporate teams. Build self-awareness, trust, communication and leadership capability.
Frequently asked questions.
Have a question not answered here? Reach out and we'll help you determine whether this course is the right fit.
Interested in Influence, Negotiation and Stakeholder Engagement?
Register your interest and we'll contact you with suitable delivery options for your team or organisation.