Professional development courses

Focused courses for practical workplace capability.

Explore a refined suite of facilitator-led professional development courses designed for Australian public-sector and corporate workplaces. Each course focuses on practical skills participants can apply immediately at work.

5
Focused courses
3
Delivery formats
100%
Facilitator-led

Choose from five focused professional development courses, or speak with us about a tailored private program for your team.

5 courses available
01

Leading with Emotional Intelligence

Develop self-awareness, empathy and emotional regulation to lead with clarity, composure and trust.

Best suited for

Managers, emerging leaders, team leaders and professionals who influence others.

Key topics
  • Emotional intelligence at work
  • Self-awareness and regulation
  • Empathy and trust
  • Responding under pressure
  • Leadership behaviours
Live online, onsite or private group delivery
APSFederal Government
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02

Strategic Communication for Professionals

Strengthen written, verbal and stakeholder communication for complex workplace environments.

Best suited for

Professionals, managers, policy teams, project teams and client-facing staff.

Key topics
  • Clear workplace communication
  • Audience adaptation
  • Concise writing
  • Presenting ideas
  • Reducing ambiguity
Live online, onsite or private group delivery
APSGovernment
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03

Influence, Negotiation and Stakeholder Engagement

Build practical techniques to influence ethically, manage competing priorities and create better stakeholder outcomes.

Best suited for

Managers, project teams, policy teams, account managers, consultants and stakeholder-facing professionals.

Key topics
  • Stakeholder mapping
  • Ethical influence
  • Negotiation preparation
  • Managing trade-offs
  • Building alignment
Live online, onsite or private group delivery
APSGovernment
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04

Resilience, Change and Sustainable Performance

Equip professionals and teams with strategies to navigate pressure, change and complexity while maintaining performance.

Best suited for

Teams experiencing change, high workloads, new operating models or increased complexity.

Key topics
  • Resilience habits
  • Navigating pressure
  • Change readiness
  • Sustainable performance
  • Team communication during change
Live online, onsite or private group delivery
APSGovernment
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05

Managing Difficult Conversations

Learn how to prepare for, lead and resolve challenging workplace conversations with clarity, confidence and professionalism.

Best suited for

Managers, team leaders, HR professionals, project leads and anyone responsible for sensitive workplace conversations.

Key topics
  • Conversation preparation
  • Feedback structure
  • Managing defensiveness
  • Respectful accountability
  • Closing with next steps
Live online, onsite or private group delivery
APSGovernment
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Get guidance

Not sure which course fits your team?

Tell us about your audience, capability priorities and preferred delivery format. We'll recommend a suitable course or tailored pathway.